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Supermarket giant Coles back open after suffering national shutdown, register failures

Coles supermarkets are back open after a nationwide technical glitch forced the company to close its doors this afternoon.

“Coles supermarkets nationally have reopened for trade after a technical issue with our point of sale system meant we were briefly unable to process transactions,” a spokesperson said.

“To thank customers for their patience while our team worked hard to get us back up and running, Coles supermarket shoppers will receive triple flybuys points on their food and groceries this weekend.

“And to help customers who were unable to complete their shopping on Friday afternoon, Coles Online is offering free home delivery on orders of $50 and above until Sunday 18 October.”

The stores were crippled by a technical glitch in the chain’s cash-register system today, with customers unable to pay using cash or card payments.

Coles Express and Cole Liquor stores were not affected and remain open.

Competitor Woolworths quickly reassured customers their stores were open as normal.

“Our payment systems are up and running. All stores continue to trade as normal,” the supermarket’s Twitter posted today.

Twitter exploded at about 1:45pm this afternoon with users taking to the social media platform with images and videos of customer lines wrapping around stores waiting for a system reboot.

“EFTPOS machines are down at Coles supermarkets across the state, possibly the country,” Elizabeth Henson wrote on twitter from South Australia.

“Stores have come to a standstill.

“No word on when the issue will be fixed.”

Some stores appear to have shut down entirely and are reportedly turning customers away.

With AAP

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